Concepts, methodologies, tools, and applications compiles a vast collection of the most authoritative research in the development of computing applications and models by personnel other than it departments and commercial vendors. This policy establishes internal control guidelines for computing tools developed by end users to support business processes at bpa. Definition end user computing euc within the nhs business services authority nhsbsa is defined as. End user computing euc is about bringing the full digital workspace to life for an organization. Implementation of appropriate information security controls for euc hardware can. Usage of end user computing devices must comply with all international, federal and state laws, and hsx policies. The general data protection regulation gdpr addresses the security of the processing personal data. With more than 200 chapters from nearly 400 of the worlds leading experts on enduser computing this collection. Enduser computing euc tools policy knowledgeleader. Enduser computing euc refers to systems in which nonprogrammers can create working applications. The intent is to define a series of guidelines and procedures to. End user computing is a system developed in such a way that it allows nonprogrammers to grasp basic technology concepts enabling them creates functional software applications.
One factor that has been cited as key to successful end user computing euc management is a formalized policy statement that defines the limits of users discretion. Usage of enduser computing devices must comply with all international, federal and state laws, and hsx policies. Enduser computing applications eucs continue to present challenges for organizations. Home browse by title periodicals journal of organizational and end user computing vol. Taking an application written to run on a desktop or laptop computer and rebuilding it to be mobilefriendly is known as. Katz graduate school of business, university of pittsburgh, pittsburgh, pa 75260, usa ellen m. For a summary of what cloud computing is, the models available and how. End user computing is a system in which users are able to create working applications besides the divided development process of design, build, test and release that is typically followed by software engineers. Sep 27, 2017 end user computing is a system in which users are able to create working applications besides the divided development process of design, build, test and release that is typically followed by software engineers. Three factors that should drive your new enduser computing. Enduser computing euc refers to computer systems and platforms that are meant to allow nonprogrammers to create working computer applications. Instead of building an individual point of delivery pod for each desktop type, application, and. Implementation of appropriate information security controls for euc hardware can mitigate the risk to unsw data and it systems.
End user computing advisory engagement background in the context of this project, end user computing euc refers to processes and procedures implemented to manage the development and usage of applications or technology created or acquired by nonprogrammers outside of the normal system development life cycle process. These approaches attempt to realize the potential for high end computing to perform problemsolving in a trustworthy manner. A rational choice perspective article is security policy violations. End user computing euc is a term that refers to the technologies that it professionals use to deploy, manage and secure the devices, applications and data that workers require to perform their jobs.
Enduser computing euc is about bringing the full digital workspace to life for an organization. Apply to systems administrator, technical support specialist, senior systems administrator and more. Journal of organizational and end user computing joeuc. Diocese of harrisburg enduser computing policy revised march, 2009 enduser computing policy page 3 general access to computer equipment systems and networks, along with other emerging technologies and systems owned or operated by the diocese of harrisburg is a privilege granted to the persons named. Internal controls for end user computing tools unique id 2305 author caren doyle cgc approved by evp car date june 12, 2017 version 1. Cloud computing solutions will be delivered using the same processes and controls as any other technology solution at the ministry. Enduser control of which hardware and package applications are purchased for use in their department. Pdf the wesleyan assurance society revised its end user computing euc policy in 2017 and the plan was put in place to address the. These approaches attempt to realize the potential for highend computing to perform problemsolving in a trustworthy manner enduser computing can range in complexity from users. Columbia universitys it strategies developed in partnership with columbias localized it groups to guide universitywide strategy. The following is a textbook definition of enduser computing.
Three factors that should drive your new enduser computing strategy enduser computing continues to bring major changes, including device convergence and device as a. End user computing solving the problem deloitte us. The challenge of enduser computing data governance druva. The purpose of this policy is to define control activities necessary to increase the accuracy and reliability of the output of end user computing euc applications used to support significant accounts and disclosures, and to mitigate the risk of financial reporting errors caused by end user computing errors. Enduser computing euc is a term that refers to the technologies that it professionals use to deploy, manage and secure the devices, applications and data that workers require to perform their jobs. Companies need to convert to another automation system or manage data protection within an euc app. Its about looking holistically at the breadth of the end user experience and considering all the systems required to accomplish the daily workload. One or more devices for example, pc, laptop, tablet, slate, or smartphone the operating system with which the end user interacts, and associated security. Jan 19, 2017 end user computing device security policy 1192017.
User developed and user controlled applications, by definition, are not subject to the same development, monitoring, and reporting rigor and control as traditional applications. Working in a cloud computing environment can challenge previous notions of enduser computing euc and create chaos for enterprise it planners and administrators. End user device policy university of nebraska at kearney. Management should evaluate existing policies and procedures often developed within business groups and work to establish and propagate an organization wide version. An end user application often extracts or transfers data from a corporate database as a start end user computing applications t echnology. Home office survey this tool is a survey for employees to complete, confirming with their employers the health and safety of their home office.
The journal of organizational and end user computing joeuc, which has been published for more than 30 years, provides high impact research in all areas of organizational and enduser computing oeuc, spanning topics including humancomputer interaction, web design, end user computing management, computing privacy and security, productivity and performance, and more. End user computing euc refers to systems in which nonprogrammers can create working applications. Policies and standards euc control environment governance governance. We wrote an end user computing risk assessment application which. End user computing strategy document use this template to record the results of the activities you complete during the course of the end user computing strategy project, and produce a simple, easytoread.
Its about looking holistically at the breadth of the enduser experience and considering all the systems required to accomplish the daily workload. The journal of organizational and end user computing joeuc, which has been published for more than 30 years, provides high impact research in all areas of organizational and end user computing oeuc, spanning topics including humancomputer interaction, web design, end user computing management, computing privacy and security, productivity and performance, and more. This white paper introduces an objective model that will provide organizations with a framework for managing and controlling enduser computing applications holistically. Defining and adopting an end user computing policy. Bpa policy 2305 internal controls for end user computing tools. Any nhsbsa document, spreadsheet or database that is used and maintained by an individual on the computing device normally a pc that has been allocated to their role.
Defining and adopting an end user computing policy v5 arxiv. Because security in enduser computing environments is distributive, greater acceptance of security policies and procedures can be expected if the organization. End user computing applications eucs continue to present challenges for organizations. Enduser computing strategy document use this template to record the results of the activities you complete during the course of the enduser computing strategy project. And often, management lacks visibility into exactly how pervasive the use of eucs has become throughout the enterprise. Euc is a group of approaches to computing that aim to better integrate end users into the computing environment. As a policy, it assets are not replaced before 4 years. A case study roger turner wesleyan assurance society, colmore circus, birmingham, b4 6ar roger. The vmware vision for enduser computing your enduser computing journey isnt straightforward planning how to equip your workers for their everyday it needs through enduser computing euc, used to be far easier.
This sample outlines a set of policies and procedures for dealing with the security and use of enduser computing euc tools such as spreadsheets, databases. End user computing the three main types of enduser computing can be defined as. The need for robust end user computing control procedures is undeniable and should form a key component of any operational risk management strategy. One factor that has been cited as key to successful enduser computing euc management is a formalized policy statement that defines the limits of users discretion. It provides libraries with definitive studies covering. This sample outlines policies and procedures for dealing with security and use of enduser computing euc tools such as spreadsheets, databases, and report writers. Columbia university it policies and strategies columbia. On the one hand, eucs provide a great benefit by allowing users to directly manage. Practical guide for end user computing book 1 and 2 van. Cimcon software provides the industrys most comprehensive enduser computing controls from discovery, risk assessment and analysis to monitoring.
The information technology it end user policy was developed at the direction of axiomatic executive management to provide clear guidance to. It is a compilation of approaches meant to better involve and integrate end users and other nonprogrammers into the world of computing systems development. If you require special, nonstandard software, balsharaf it will load or assist in loading the software as. Enduser computing is a class of technology that allows nonprogrammers to achieve results that traditionally would have required help from a programmer. As a policy, it assets are not replaced before 4 years of utilization unless and until there are strong. Working in a cloud computing environment can challenge previous notions of end user computing euc and create chaos for enterprise it planners and administrators. This api strategy for columbia explains our motivation and approach to building an api ecosystem for the benefit of our faculty, students, staff, peers and others cloud strategy. Enduser computing applications kennesaw state university. Nhs business services authority end user computing policy. Microsoft excel is perhaps one of the best known examples of an euc platform. Userdeveloped and usercontrolled applications, by definition, are not subject to the same development, monitoring, and reporting rigor and control as traditional applications. This is the domain of spreadsheets, standalone users, individual devices, email and applications such as dropbox. An enduser application often extracts or transfers data from a corporate database as a startenduser computing applications t echnology.
The purpose of this policy is to establish control guidelines around end user computing vdi tools for all departments and campuses at the university of north texas and system. Policy statement end user computing euc consists of but is not limited to programs, spreadsheets, databases, report writers, and. This collection compiles the most authoritative research in this area. An information system developed by the users themselves rather than it professionals to meet company operational or management information needs. Whether you need to secure employee data under the strictest policies or you just want to centralize your data and ensure that your workforce benefits from a rich productivity environment, you can get the following benefits from dell desktop.
There will be zero tolerance of noncompliance and any violations will result in swift corrective action, including possible termination of employment from axiomatic consultants. Guidance this section provides further information on interpreting the policy and provides guidance to support your decisionmaking process. Enduserdeveloped computerbased information systems for personal, departmental or organisationwide use, where the end user is a nonit professional. This requirement for data protection also applies to enduser computing euc applications. It establishes company control guidelines for key euc tools, as can be determined by the euc tool decision matrix in appendix a, and is to be used in conjunction with other. This paper is a case study of the introduction of an updated end user computing policy at the wesleyan assurance society.
In this paper, a model of euc policy is developed as a mechanism for examining relationships between organizational context, the process by which euc policy is developed and. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. The following is a textbook definition of end user computing. Pdf practical aspects of applying an end user computing policy. However, with the gdpr, any organization that deals with eu data has to take note of such apps and act immediately to ensure compliance. Hufnagel college of business administration, university of south florida, tampa, fl 336205500, usa one factor that has been cited. End user computing euc refers to computer systems and platforms that are meant to allow nonprogrammers to create working computer applications. The purpose of this policy is to define control activities necessary to increase the accuracy and reliability of the output of enduser computing euc applications used to support significant accounts and disclosures, and to mitigate the risk of financial reporting errors caused by end user computing errors. Computing devices must not be left unattended without logging of the device or enabling a password protected screensaver. One factor that has been cited as key to successful enduser computing euc management is a formalized policy statement that defines the limits of users. End users get flexibility, while you minimize costs for desktop and application management. End user computing administrator jobs, employment indeed. For the purpose of this paper, the end user computing environment is considered to comprise.
There are so many permutations and combinations of computing environments, devices, oses and applications to support, that often enterprises find themselves walking a tightrope over. This requires specialized environments and tools that allow users to change things with technical aspects such as management of computing resources handled automatically. Yet the needs are great, and there are significant areas that data governance is only just beginning to deal with. This white paper introduces an objective model that will provide organizations with a framework for managing and controlling end user computing applications holistically. Mar 10, 2017 three factors that should drive your new end user computing strategy end user computing continues to bring major changes, including device convergence and device as a service. End user computing experience report 4 accenture conducted a survey of both it and end users to better understand how well the primary computing devices i. Although end user computing appears to be enormously widespread and important, we do not have a detailed, datagrounded understanding of who end users are, what they do, or how they use computers. End user computing deloitte us internal audit transformation. Explanation of why the use of cloud services is important to columbia. End user device policy scope the policy applies to all employees, temporary employees, students, contractors, and consultants, and applies to all desktop devices, mobile devices, and shared devices, whether the devices are standalone or connected to the campus data network.
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